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- N-Tracking
- Solution home
- Internal - N-Tracking
-
N-Tracking
- User Guide
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User Settings
- Using the N-Tracking Help widget
- Map settings: Set your map background and display major city names on the map
- Display airport map (for Surface Tracking users only)
- Select a preferred time zone for use on the map
- Automatically re-arrange aircraft labels on the map
- Configure Flight List content
- Configure Flight Details pane content
- Define and assign tags to aircraft for use in searching and filtering aircraft
- Customize and display aircraft labels
- Adjust default zoom levels for navigational layers
- Reset your password
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Adding information to the map
- Display NWS bulletins, TFRs, AIRMET, SIGMET, and PIREP information (North America only)
- Display EUMetNet bulletins, infrared or visible satellite images, and global SIGMETs weather layers
- Display current surface fronts and high and low pressure centers
- Display current METAR and TAF for airports
- Display tropopause heights and lows
- Display lightning, radar, or storm echo tops information
- Tropical forecasts
- View volcano information and the related ash forecast
- Jet stream and current or forecast wind and temperature information
- View surface visibility, forecast surface fronts, and forecast ceiling information on the map
- Display weather hazards: Global ozone forecast
- Display weather hazards: EDR turbulence, icing forecast, and EDR thunderstorm forecast
- Display airport information on the map
- Display FIRs and UIRs
- Depict high and low level airways, navaids, waypoints, and holding patterns on the map
- Display restricted or controlled airspace or COM areas
- Draw airspaces to indicate whether specific flight constraints apply
- Create, share, and delete favorite map settings
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Working with flights on the map
- Working with flights in the Flight list
- Reviewing flight desk assignments (for N-FP users only)
- Searching and filtering flights in the Flight list
- View automatic alerts and add manual alerts
- Working with planned flights
- Manually link the flight plan from a planned flight with an active flight
- Unlink an incorrectly linked flight plan
- Route analysis
- Report flight information manually
- Using the distance and bearing tool
- Measure the distance between two points on the map
- Replay flights
- Airport
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Administrator Training
- Log in and out of N-Tracking
- Set map scale line units
- Assign colors to the Flight list and to aircraft icons on the map
- Remove UDAs (User Defined Areas)
- User Management
- Searching your fleet by registration, aircraft type, or other characteristic
- Aircraft labels
- Alert management
- Enable easier flight plan matching (for N-FP users only)
- ACARS management
- Airline and airport settings
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Using this Portal
- Navigating and searching NAVBLUE support portal
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Raising Tickets
- Getting to grips with NAVBLUE Support Portal
- Raising a support ticket
- Ticket Criticality
- Ticket Types
- Filling in the Description Box
- Checking Ticket Status
- Searching For a Specific Ticket by Ticket Number
- CC'ing People on a Ticket
- Closing and rating a Ticket
- Service Availability
- Root Cause Analysis (RCA) Process
Internal - N-Tracking
Useful information for agents on N-Tracking