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N-Tracking
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Using this Portal
N-Tracking
User Guide
User Guide v 21-3
User Guide v 20-07
User Guide v 20-6
User Guide v 20-5
User Guide v20-4
User Guide v 20-2
User Guide v20-1
User Settings
Map settings: Set your map background and display major city names on the map
Airline and airport settings
Select a preferred time zone for use on the map
Automatically re-arrange aircraft labels on the map
Configure Flight List content
Configure Flight Details pane content
Define and assign tags to aircraft for use in searching and filtering aircraft
Filters and user-defined tags
Customize and display aircraft labels
Adjust default zoom levels for navigational layers
Help
Resetting your password
Adding information to the map
Display basic weather information -- U.S. only
Display EUMetNet bulletins, infrared or visible satellite images, and global SIGMETs weather layers
Display current METAR and TAF for airports
Display lightning and radar information
Tropical forecasts
View volcano information and related ash forecast
Jet stream and current or forecast wind and temperature information
View surface visibility, forecast surface fronts, and forecast ceiling information on the map
Display weather hazards: Global ozone forecast
Display weather hazards: EDR turbulence, icing forecast, and EDR thunderstorm forecast
Display FIRs, UIRs, airports and favorite airports
Depict high and low level airways, navaids, waypoints, and holding patterns on the map
Display restricted or controlled airspace or COM areas
Draw airspaces to indicate where specific flight constraints apply
Create, share, or delete favorite map settings
Working with flights on the map
Working with aircraft in the Flight list
Searching and filtering flights in the Flight list
Reviewing flight desk assignments (For N-FP users only)
View automatic alerts and add manual alerts
Working with planned flights
Manually link a planned flight with an active flight plan
Unlink an incorrectly linked flight plan
Route analysis
Report flight information manually
Using the distance and bearing tool
Using the measure tool
Replay flights
Searching and filtering
Airport
Search for airports
Surface tracking
Administrator Training
Set map scale line units
User Management
Aircraft Management
Alert management
Aircraft labels
ACARS Management
Customizing colors used on N-Tracking maps
Desk Assignments
Enable easier flight plan matching (for N-FP users only)
Using this Portal
Raising Tickets
Getting to grips with NAVBLUE Support Portal
Raising a support ticket
Ticket Criticality
Ticket Types
Filling in the Description Box
Checking Ticket Status
Searching For a Specific Ticket by Ticket Number
Closing and rating a Ticket
Service Availability
Root Cause Analysis (RCA) Process
Navigating and searching NAVBLUE support portal
Introduction to NAVBLUE support portal
How to Search Within NAVBLUE Support Portals
Dedicated portals for different products
Users
Adding New Users / Requesting Access for New People
Super Users
Activating my account
Editing my profile
Changing my password
Support Portal Frequently Asked Questions
How can I see my newest message on top?
I forgot my password / I can't login
Not receiving Freshdesk ticket notices via email?
Migrated Support Portals
Airbus TechRequest migrated
Aviolinx Support Portal migrated
Open navigation
Users
Adding New Users / Requesting Access for New People
Super Users
Activating my account
Editing my profile
Changing my password