Adding New Users / Requesting Access for New People

If you would like to request access to our product support portals for people in your company please

or 

If someone in your company would like to request access for him/herself

1. Go to the form  Support Portal User Account Request 
   1. Either by clicking on Please complete the form on this page on the main support
   2. Or on any portal support, click on login then Request access
2. Provide all the necessary information
3. If you wish the person to be Super User or which product you are requesting access for, you may add it as commentary
4. Activate the account thanks to the activation email that will be sent to you within 24 to 36 hours after submitting the form.

*Super Users - will have access to see all tickets raised by everybody within your company and NAVBLUE reserves the right to perform further checks to ensure the validity of the Super User status.

More information here